Cancellation Policy


Due to the nature of our business, we have a strict cancellation policy. To be fair to all clients, by buying Products or Treatments you agree to comply with and be bound by our cancellation policy.

  • If you fail to attend an appointment without providing at least 24 hours prior notice, we reserve the right to charge you 50% of the treatment cost.
  • If you have pre-paid for an appointment and you fail to attend that appointment, you may forfeit one treatment from your package. Where you have paid a deposit, you may forfeit your deposit.
  • 24 hrs notice is required for any appointment cancellations
  • Please note that cancellations via social media is not acceptable.